Remote/Full-time
Competitive salary in USD – $4k - $6к
About Rafeeq
Rafeeq is a fast-growing on-demand delivery platform operating across food delivery and taxi services. We're building intelligent systems to connect customers, restaurants, and couriers in real-time. Our success depends on making data-driven decisions across product, operations, and ML initiatives.
The Role
We're looking for a Senior Product Analyst to be the analytical backbone of our ML and product teams. You will be the only analyst supporting the entire team initially, which means you'll have broad impact and ownership across multiple problem areas.
This is a high-leverage role where you'll:
- Define metrics and build dashboards for all our ML systems (ETA, dispatch, surge, incentives)
- Design and analyze experiments to measure feature impact
- Provide data-driven insights to guide product and ML strategy
- Work closely with the ML Team Lead, ML engineers, and Product team
What You'll Do
Metrics & Measurement
- Define Success Metrics: Establish KPIs for ETA accuracy, dispatch efficiency, surge pricing effectiveness, courier incentives, and overall marketplace health
- Build Dashboards: Create real-time monitoring dashboards in our BI tool Looker for key business and ML metrics
- Model Performance: Track ML model performance - accuracy, latency, prediction errors, and business impact
- Marketplace Health: Monitor supply-demand balance, courier utilization, customer wait times, and order cancellation rates
Experimentation & Analysis
- A/B Testing Framework: Design and own the experimentation framework for testing new ML models and product features
- Experiment Analysis: Analyze A/B test results, determine statistical significance, and provide clear recommendations